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Demo · Supplier Delivery & PO Exception Workflow

Catch supplier and shipment problems before they disrupt production.

Illustrative example · sample company and data

One supplier change. Six disconnected sources. No clear picture of what's at risk.

Monday, Oct 5: Maya Ortiz buys machined parts for a mid-size manufacturer. She has 142 open POs, and this is one of them.

Where PO 4512 lives this morning

  • ERPPromise date Oct 12, confirmed in September
  • Supplier email"Tooling issue on line 2. New date Oct 26." Only Maya has seen it.
  • Open-PO sheetMaya's own list. Still says Oct 12.
  • PlanningNeeds the housings by Oct 20 for an assembly run
  • Sales ordersBrightline ships Oct 28, Keller Nov 2. Both depend on that run.
  • PhoneLast week's call with the supplier. Nobody wrote it down.

What it takes Maya to piece it together

  • 0:00Open the open-PO spreadsheet
  • 0:04Find the supplier's new date in a long email thread
  • 0:11Check the ERP. Still Oct 12.
  • 0:14Ask planning when they need the parts
  • 0:14–0:38Wait for planning's answer
  • 0:38Planning: "Oct 20"
  • 0:45Work out which customer orders depend on it

45 minutes for one exception, and about 15 like it a week.

And it gets harder. On Oct 14 the supplier writes "working on recovery, will confirm Monday," which sounds like progress, but there's still no date and the need date is six days away.

Part of Supplier Operations

Supplier Delivery & PO Exception Workflow

LevelOneAI connects shipment updates, supplier commitments, purchase orders and material requirements to flag the delivery exceptions that need attention. Your team sees what changed, what's at risk and what needs to happen next, without tracking shipments and chasing updates by hand.

What it connects

  • Buyer and supplier email
  • Shipment notices and carrier updates
  • ERP purchase orders and receipts
  • Planning need dates
  • Sales orders that depend on the parts

What closes an issue

  • Firm date in writing
  • ERP matches
  • Customers on track
  • Parts received

Why not a supplier portal?

A portal only works when suppliers use it, while LevelOneAI reads the email replies you already get, sees which customer orders a late PO puts at risk and works each PO through to receipt.

Open any item

Every item carries its evidence, from the first signal to the close.

What changed, why it matters, what's known and from where, what's still uncertain, what happens next and who approved it, and what closed it.

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PO 4512 · Machined housings · Ridgeway Machining

Closed · verified

What changed

  • Delivery dateOct 12 → Oct 26Ridgeway email, Oct 5

Why it matters

  • Assembly run A-88Needs the housings Oct 20Production schedule
  • Brightline · ships Oct 28$138,000Committed orders
  • Keller · ships Nov 2$76,000Committed orders

What we know

  • New date Oct 26, tooling issue on line 2ConfirmedSupplier email · Oct 5, 7:48 AM
  • ERP still shows Oct 12ConflictsOpen-PO export · loaded Oct 4
  • Ridgeway slipped twice this year, ~11 days eachPatternItem history

What's still uncertain

  • Whether Ridgeway can split the shipmentAsked Oct 5No reply yet

What happens next

  • Ask Ridgeway to split: 60 housings by Oct 19, the rest Oct 26Owner: Maya OrtizApproved Oct 5, 9:12 AM

What closed it

  • Split confirmed in writingRidgeway email · Oct 7✓
  • 60 housings received for run A-88Receipt in PO export · Oct 19✓

Illustrative mockup · sample company and data