Product
Pricing
Prove the value in a 6-week pilot, credited in full to setup. Then Operations Resolution connects your systems and runs one workflow end to end.
Recommended start · with your team
Pilot
$5,000 for 6 weeksOne workflow, your team's real data
Credited in full to your Operations Resolution setup
- One workflow, for up to 5 people who work it
- Your real email, plus ERP exports or one read-only ERP connection
- Read-only: nothing is written to your systems
- Baseline, success criteria and exit criteria signed before day one
- Weekly check-ins and a final readout against the baseline
- Built on your production setup, so a successful pilot becomes phase 1
No platform fee during the pilot. 8 weeks, at the same price, for workflows where exceptions come up less often, such as engineering changes or quality exceptions.
After the Pilot · for the whole team
Operations Resolution
Connect operational changes across systems, assess downstream impact, coordinate decisions, and resolve exceptions across teams.
One-time setup, from $20,000No ongoing services fee · Annual platform fee, included in your quote
- One workflow, configured for your team
- Connected to the email, ERP and CRM that workflow depends on
- The work queue, the work record, approvals and the team view
- Follow-through to a confirmed close
- Optional write-back to your systems, with approval
Once it's live, your team runs it, and the annual platform fee (hosting, AI processing, connector updates and engine improvements) starts at go-live, not at signing. You only pay for our people if you want ongoing help, and in the first year you can cancel 90 days after go-live if the agreed measures aren't met.
Not ready for a pilot? Get a free Operations Resolution Free Trial.
14 days on your own work email and the ERP or planning exports you add. It doesn't connect to your systems.
Billing questions
Free Trial
- Does the free trial cost anything?
- No. There's no card and no subscription. It runs for 14 days on your own work email and the exports you add.
- What happens after 14 days?
- We review what it found with you. If it's worth fixing for the team, the next step is a Pilot. Either way, the trial's data is deleted 30 days after it ends.
Pilot and Operations Resolution
- How is the pilot billed?
- $5,000 for 6 weeks, invoiced when the pilot agreement is signed. The fee is credited in full to setup if you sign within 60 days of the pilot ending, at pricing already set in the pilot agreement.
- What if the pilot doesn't meet its criteria?
- You don't go ahead, and there's nothing more to pay. You keep the readout and the baseline we measured.
- How is Operations Resolution billed?
- The one-time setup is invoiced on a schedule in your quote. The annual platform fee starts at go-live, not at signing.
How we reduce your risk
The price is judged against your baseline, not a saving we assume.
Read-only by default
It reads what it needs. Nothing changes in your systems without approval.
Approval on every change
Follow-ups are drafts and updates are proposals until a person approves them.
A baseline agreed up front
We agree the measures before setup and report against them.
A 90-day exit in year one
If the agreed measures aren't met, you can leave 90 days after go-live.
Start with the workflow that costs you the most.
We'll show you a workflow on work like yours, and scope the first one with you.