Terms of Service
Last updated November 7, 2026
Who we are
LevelOneAI ("we", "us") provides the free trial and Operations Resolution. These terms cover your use of the website and of the free trial. Operations Resolution and the Pilot are covered by the order form and agreement you sign with us.
The free trial
The free trial costs nothing. It runs for 14 days on one person's work email and the exports they add. It doesn't connect to your ERP or other systems. You sign up with a work email; we may decline or end a trial at any time. No payment card is needed.
Your authority
You must be authorized by your company to connect the email and add the documents you use with the free trial. You're responsible for keeping sign-in access secure.
Your assistant and email
The free trial works inside your own Claude or ChatGPT account and reads email through that assistant's connector. Your use of those services is governed by your agreement with their provider.
Your data
You own your data. You give us permission to process it only to provide the service. Our Privacy Policy explains what we store and for how long.
Acceptable use
Don't use the service to break the law, to access mail or documents you aren't authorized to access, or to interfere with the service or other customers.
What the service does and doesn't do
The free trial highlights changes and risks based on the email and documents available to it. It can be wrong or incomplete, and it labels uncertainty where it can. Decisions remain yours. It is read-only and doesn't change your systems.
Warranties and liability
The service is provided as is. To the extent the law allows, we disclaim implied warranties and we aren't liable for indirect or consequential damages.
Changes and governing law
We may update these terms. We'll post the date of the latest change on this page. These terms are governed by the laws of the State of California.
Contact
support@levelone-ai.com