Privacy Policy
Last updated November 7, 2026
Summary
With the free trial, your email never reaches us. Your own Claude or ChatGPT reads it and sends us short labels. From documents you add, we keep only the fields the trial needs, encrypted, never the files.
What we collect
Account details (name, work email, company). For each work item: a reference, a few words, the company, its state and dates. The mailbox address an item came from. Fields extracted from documents you add, such as PO numbers, dates, quantities and amounts.
What we don't collect
The text of your emails, your email attachments, your mailbox credentials, your contacts, or the document files you add.
How we use it
To provide the service, to send you account messages, and to provide support. We don't sell your data or use your business content to train AI models.
Processors
Render (hosting) and our email provider for account messages.
Retention
Free trial data is deleted 30 days after the trial ends, and you can export what it found before then. Content-free item history (status changes and times) is kept for 90 days after an item is deleted.
Security
Data is encrypted in transit. Document fields are encrypted at rest. Each workspace's data is kept separate.
Your rights
You can access, export, correct or delete your data at any time. Contact support@levelone-ai.com. If you're in California, the EU or the UK, you also have rights under the CCPA/CPRA or the GDPR, and you can use them the same way.
Website analytics
levelone-ai.com may use cookies and basic analytics to understand how the site is used. We don't sell this information.
Contact
support@levelone-ai.com